The software complies completely with the Solicitors’ Accounts Rules and Lexcel accreditation, as well as the Legal Services Commission's requirements for a Franchise. Mountain Software was also the first software house to facilitate the automatic electronic submission via the Internet of the Legal Services monthly returns from practitioners and continues to ensure that firms are able to keep up to date with changes from the Legal Services Commission and other regulatory bodies.
Mountain Software provides a range of on-line solutions for solicitors, including on-line case tracking facilities and e-conveyancing, enabling matters to be completed extremely quickly and cost effectively.
The use of .NET means that the Microsoft look and feel is prevalent throughout the solution and combined with SQL Server it means that users will have a system that is high speed, high performance and has huge capacity. With the right equipment that means more productive staff and improvements in service levels.
With so much data being processed and stored by the system the ability to find information easily is of paramount importance. With this software, storage is logical and the expanded search facilities are extremely powerful, locating documents in seconds. The new software environment is also very user friendly for programmers allowing new functionality to be delivered to the market quickly.
The powerful reporting and analysis tools that have been incorporated into the system give users the information they need to make informed choices and decisions so that they can take decisive action with confidence.
The reports have been designed to be user friendly as well as being easy to configure. A series of pre-defined reports are also supplied as part of the reporting module allowing you to start using the powerful reporting features immediately.
Reports can be distributed automatically through a subscription system allowing information to be quickly disseminated to those within the Practice.
Users will also have plenty of options for data presentation, as information can be presented in ExcelTM, allowing the creation of tables, graphs, pie charts, bar charts, 2D, 3D and more. All of this means that trend analysis and management reports become much easier to produce.
The tight integration between diary bookings, matters and email means that all updates, as they are linked to matters, can be emailed to relevant people each time a change or addition is made. All matters, information and correspondence can be sent electronically.
The Mountain Software Document Imaging system allows any document to be scanned and stored behind a matter. Additionally, automatic distribution of correspondence by email such as acknowledgements, reminders and fee notes is also built in.
Mountain Software for Solicitors is built to give you feedback on both the Practice’s and individuals performance. The whole system is designed so that you will be able to report on performance and monitor customer feedback. These results will give you the ability to take action and through that action improve customer relations whilst encouraging a more proactive approach to the level of service provided. It will give you the information you need to formulate those important retention strategies and to increase the flow of work from existing customers.
The software will give Practice managers greater confidence through knowledge of how their Practice is running. It will enable them to devote more time to winning new business, safe in the knowledge that they will be able to measure the level of customer service delivered to new and existing clients.
As information is the key, managers will be armed with the necessary information to be able to improve processes, improve their cost efficiency and focus people’s efforts where it is most needed. The new system has been designed to help you establish your key performance indicators and to enable you to focus on business opportunities and identify inefficiencies, so that you are always able to review performance which will help to build your future.
